Writing is only part of what we do in email. OR: Use WordRake for Outlook, so you can compose an email of any length and rake it just as you would in Word.
Remember: people will not judge your speech nearly as harshly as they will your writing.įor a longer email, first compose in Word, and then either attach the document or cut and paste the contents into the email. If your email is going to weigh in at three or four stout paragraphs, especially if it’s sensitive and might require some explaining, pick up the phone. I know people who spend forty-five minutes composing an email rather than explain and resolve the issue over the phone in five minutes. We’ve been using it so long and so reflexively, we sometimes forget The Rule: If we wouldn’t want our neighbors to see it on a billboard, we shouldn’t put it in an email. The brouhaha over Levenson’s racially offensive email a while back illustrates again how comfortable we have become putting our hearts and sometimes our spleens into this too-convenient method of communication. Ask Atlanta Hawks’s owner Bruce Levenson.
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If you crave one of the two, and you don’t care which (you just want the picture), here’s how to achieve Infamy now: 1) become rich 2) buy an NBA team and 3) write a racially charged diatribe in an email. Infamy is easier, and you still get your picture in the paper. When to Remember That Email Is Not PrivateĪlthough many of us will have our 15 minutes of Fame, far more of us will get 15 minutes of Infamy. When I respond to an email, I usually open with a sentence, placing the recipient’s name at the end, so it feels like a natural statement: “Thank you for letting me know, Amy.”
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If I initiate an email to someone I know, I usually open with the person’s name followed by a comma and continue on the same line: “Amy, six months ago you asked me to notify you when WordRake for Mac would be available.” Reichert” followed by a colon and separated from the body-a little old-fashioned maybe, but it conveys a tone of respect. A “Hi” or “Hello,” as one commentator put it, helps to “warm the recipient.” But if we don’t know the recipient, and especially if we’re asking the recipient for a favor, we can’t go wrong with “Dear Ms. Reichert:” now we open emails, “Hi, Amy.” We can already feel the loosening, which is nice, not so stuffy, less Victorian.
In the “Olden Days,” as Millennials refer to the time before email, we opened a letter, “Dear Ms. Now we’re looking at the “Whens of Email.” Last week we discussed what to put in the four lines of the header. For the third week, we are examining the necessary evil of email, and the wariness with which we must approach this oh-so-informal medium when we use it to conduct our oh-so-important business.
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